Slack review

Probably not; we made this mistake ourselves. We put off signing up because the team felt too small, then regretted waiting almost at once. The organisation it brings is worth more at small size than you'd guess, because a handful of people generate exactly the scattered context that goes missing in inboxes and DMs. The real exception is being solo, or two people who already talk all day.

By client or project, as channels, decided before you roll it out. A channel per client is most of how we stay organised: the conversation, the decisions, and the links to what matters sit in one findable place instead of scattered across inboxes. Searchability is what you're really building. Finding a decision made eight months ago takes seconds, which people underrate until they need it.

For some businesses, yes; it does for a fair amount of our own work. Task lists, pinned links to the important documents, and a channel per client cover more than people expect, and one tool everybody opens beats a better tool nobody updates. It stops at anything needing dependencies, timelines, billable time, or client-facing access. That's when a real project tool earns its place alongside it.

It will happily become the interruption. Notifications for everything, an expectation of instant replies, and a channel for every passing thought make a second inbox that never closes; the teams who love Slack set norms early about what deserves a ping. Also, the free plan limits how far back you can search, which growing teams tend to discover just as they realise they'd been treating it as a record.